• Call us to arrange for any returns at 302-292-8250 or you may email customer service at parts[at]delawareporscheparts.com.
• A copy of the invoice will need to be included with the return.
• There may be a 20% restocking fee charged against all returned parts.
• Parts must be resalable and in the original packaging with the Porsche label.
• The customer is responsible for return shipping costs.
• We cannot take back used parts.
• Glass, sheet metal, and VIN specific items are also considered not returnable.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.
• We are not responsible for Carrier shipping delays.
• Overnight or Expedited shipping request do not include expedited processing; we still need our standard lead time to source items.
• If parts are defective, please notify us within 15 days of receipt to inquire about a parts warranty refund.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 20% may apply.